Resume Genies
Create Professional Resumes and Cover Letters in Minutes
Free
Create Professional Resumes and Cover Letters in Minutes
Free
Welcome to Resume Genies (the "Service"), operated by Resume Genies ("we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and us governing your access to and use of the Service, including our website (resumegenies.com), mobile applications, and any related services, features, or content provided by Resume Genies. By accessing or using the Service, you agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and any future modifications thereto. These Terms apply to all users of the Service, including, without limitation, individuals, organizations, and entities. If you are accessing the Service on behalf of an organization, company, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and "you" and "your" shall refer to that entity.
We reserve the right to modify these Terms at any time, in our sole discretion, by posting the updated Terms on this page with a revised "Last Updated" date. We will endeavor to notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms.
You must be at least 16 years of age to use the Service, or the age of majority in your jurisdiction, whichever is greater. By using the Service, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into these Terms. If you are under the age of majority in your jurisdiction, you must have the consent of a parent or legal guardian to use the Service, and such parent or guardian agrees to be bound by these Terms on your behalf.
The Service is not intended for use by individuals or entities in jurisdictions where its use would be contrary to applicable laws or regulations. You are solely responsible for ensuring that your use of the Service complies with all local, state, national, and international laws and regulations applicable to you.
3.1 Account Creation. To access certain features of the Service, such as Pro or Premium plans, you must register for an account ("Account"). During registration, you agree to provide accurate, current, and complete information, including your email address and payment details, and to keep such information updated at all times. Failure to provide accurate information may result in suspension or termination of your Account.
3.2 Account Security. You are responsible for maintaining the confidentiality of your Account credentials, including your password, and for all activities that occur under your Account. You agree to notify us immediately at support@resumegenies.com if you suspect any unauthorized access to or use of your Account. We shall not be liable for any loss, damage, or liability arising from your failure to secure your Account credentials or from unauthorized access to your Account.
3.3 Account Usage. You may not share your Account with others or allow multiple users to access the Service using a single Account, unless expressly permitted under a multi-user subscription plan. You are responsible for all actions taken through your Account, whether by you or a third party.
4.1 Permitted Use. The Service allows you to generate resumes, cover letters, and related documents for personal, non-commercial use. You may download, print, or share the documents generated by the Service for your personal job application purposes only, unless otherwise agreed in writing by us.
4.2 Prohibited Conduct. You agree not to use the Service in any manner that:
4.3 User Content. You are solely responsible for the content you upload, generate, or submit through the Service ("User Content"), including its accuracy, legality, and appropriateness. We do not endorse, verify, or assume responsibility for any User Content. You represent and warrant that your User Content does not violate any applicable laws, regulations, or third-party rights.
4.4 Monitoring and Enforcement. We reserve the right, but are not obligated, to monitor User Content and your use of the Service. We may, in our sole discretion, remove or refuse to display any User Content, suspend or terminate your Account, or take other actions if we believe you have violated these Terms or engaged in conduct that may harm Resume Genies, the Service, or other users.
5.1 Subscription Plans. The Service offers Free, Pro, and Premium subscription plans. Pro and Premium plans are subject to recurring subscription fees, which are charged on a monthly or annual basis, as applicable, until you cancel your subscription. All fees are non-refundable except as required by applicable law or as expressly provided in these Terms.
5.2 Payment Authorization. By subscribing to a Pro or Premium plan, you authorize us and our third-party payment processor to charge your designated payment method for the applicable subscription fees, including any applicable taxes, on a recurring basis. You agree to provide accurate and current payment information and to promptly update your payment method if it becomes invalid or expires.
5.3 Payment Failures. If a payment cannot be processed, we may suspend your access to the paid features of the Service until payment is successfully processed. We may attempt to retry the payment multiple times before suspending access.
5.4 Cancellation and Refunds. You may cancel your subscription at any time through your Account settings or by contacting us at support@resumegenies.com. Upon cancellation, your subscription will remain active until the end of the current billing period, and no refunds will be provided for the remaining portion of the billing period. We do not offer refunds for partial subscription periods or unused features, except as required by applicable law.
5.5 Fee Changes. We may modify subscription fees or introduce new fees at any time, in our sole discretion. We will provide you with at least 30 days’ advance notice of any fee changes via email or through the Service. Your continued use of the Service after the fee change takes effect constitutes your acceptance of the new fees. If you do not agree to the fee change, you may cancel your subscription before the change takes effect.
5.6 Taxes. All subscription fees are exclusive of applicable federal, state, local, or international taxes, duties, or other governmental assessments ("Taxes"). You are responsible for paying all Taxes associated with your subscription, except for taxes based on our net income.
6.1 Ownership of the Service. The Service, including its design, templates, software, code, graphics, text, and other content (excluding User Content), is owned by us or our licensors and is protected by Australian and international copyright, trademark, patent, trade secret, and other intellectual property laws. All rights not expressly granted to you in these Terms are reserved by us.
6.2 License to Use the Service. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use. This license does not include any right to: (a) modify, adapt, or create derivative works of the Service; (b) distribute, sell, lease, or otherwise exploit the Service; (c) reverse engineer, decompile, or disassemble the Service, except as permitted by applicable law; or (d) remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Service.
6.3 User Content License. By uploading or submitting User Content to the Service, you grant us a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable license to use, reproduce, modify, store, process, and display your User Content solely for the purpose of providing, operating, and improving the Service. This license includes the right to use your User Content to generate resumes, cover letters, and related documents, as well as to analyze usage patterns and improve our algorithms. You retain ownership of your User Content, and you may request its deletion as outlined in our Privacy Policy.
6.4 Feedback. If you provide feedback, suggestions, or ideas about the Service ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such Feedback in any manner without restriction or obligation to you. We are not obligated to act on any Feedback, and you waive any claim to compensation or attribution for Feedback.
6.5 Trademarks. "Resume Genies" and related logos, trademarks, and service marks are our exclusive property. You may not use our trademarks without our prior written consent. All other trademarks appearing on the Service are the property of their respective owners.
7.1 Data Retention. We will retain your User Content for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Pro and Premium users may have their User Content stored as part of their Account history, while Free users’ User Content may be deleted after a period of inactivity, as determined by us.
7.2 Data Deletion. Upon termination of your Account, we may delete your User Content in accordance with our Privacy Policy, unless required to retain it by law. You may also request deletion of your User Content by contacting us at support@resumegenies.com. Note that some data may persist in backup systems for a limited period as part of our data recovery processes.
The Service may integrate with or provide links to third-party services, such as payment processors (e.g., Stripe), email services (e.g., Gmail for Nodemailer), and authentication providers (e.g., Firebase). Your use of such third-party services is subject to their respective terms of service and privacy policies, which you should review carefully. We are not responsible for the performance, security, or practices of any third-party services, and we disclaim all liability arising from your use of such services.
9.1 General Compliance. We operate in compliance with applicable laws and regulations, including data protection laws such as the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) for Australian residents. Our Privacy Policy provides additional details on how we handle your personal data in compliance with these laws.
9.2 GDPR Compliance. If you are located in the EEA, you have certain rights under the GDPR, including the right to access, rectify, or delete your personal data, as well as the right to restrict or object to processing. To exercise these rights, please contact us at support@resumegenies.com. We may transfer your data to jurisdictions outside the EEA, but we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
9.3 Australian Privacy Compliance. If you are an Australian resident, you have rights under the Privacy Act 1988 (Cth), including the right to access and correct your personal information and to lodge a complaint if you believe your privacy has been breached. You may exercise these rights by contacting us at support@resumegenies.com.
9.4 International Transfers. By using the Service, you consent to the transfer, storage, and processing of your data in Australia and other jurisdictions where we or our service providers operate, which may have different data protection laws than your jurisdiction.
10.1 As-Is Basis. The Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
10.2 Document Accuracy. While we strive to provide high-quality templates and tools, we do not guarantee the accuracy, completeness, or suitability of the resumes, cover letters, or other documents generated by the Service. You are solely responsible for reviewing and verifying the accuracy of all documents before use, and for any outcomes related to your job applications, including failure to secure employment.
10.3 Third-Party Services. We do not warrant the performance, availability, or security of any third-party services integrated with the Service, including payment processors or authentication providers. Your use of such third-party services is at your own risk.
11.1 General Limitation. To the maximum extent permitted by applicable law, we and our affiliates, officers, employees, agents, licensors, and service providers (collectively, the "Resume Genies Parties") shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including, but not limited to, damages for loss of profits, revenue, data, use, goodwill, or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if the Resume Genies Parties have been advised of the possibility of such damages.
11.2 Cap on Liability. In no event shall the total liability of the Resume Genies Parties to you for all claims arising out of or relating to these Terms or the Service exceed the greater of: (a) the amount you paid to us for access to the Service in the six (6) months preceding the event giving rise to the claim, or (b) one hundred Australian dollars (AUD $100).
11.3 Exclusions. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, the liability of the Resume Genies Parties shall be limited to the fullest extent permitted by applicable law.
11.4 No Liability for Job Outcomes. We are not responsible for the success or failure of your job applications, including any decisions made by employers, recruiters, or other third parties based on documents generated by the Service. We do not guarantee that use of the Service will result in employment opportunities or offers.
You agree to indemnify, defend, and hold harmless the Resume Genies Parties from and against any and all claims, demands, actions, suits, liabilities, damages, losses, costs, or expenses (including reasonable legal fees and court costs) arising out of or relating to: (a) your use of the Service; (b) your User Content, including any claim that it infringes, misappropriates, or violates any third-party rights; (c) your violation of these Terms, our Privacy Policy, or any applicable law; or (d) your negligence, willful misconduct, or fraud. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.
13.1 Termination by You. You may terminate your Account at any time by deleting your Account through the Service or by contacting us at support@resumegenies.com. Upon termination, your access to paid features (e.g., Pro or Premium plans) will cease, and any remaining subscription fees will not be refunded.
13.2 Termination by Us. We may suspend or terminate your access to the Service, in whole or in part, at our sole discretion, with or without notice, for any reason, including, but not limited to: (a) your violation of these Terms; (b) your engagement in illegal, fraudulent, or harmful activities; (c) failure to make payment for subscription fees; (d) prolonged inactivity of your Account; or (e) to protect the integrity, security, or reputation of the Service, Resume Genies, or other users.
13.3 Effect of Termination. Upon termination, your license to use the Service will immediately cease, and we may delete your User Content in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (e.g., Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution) shall survive.
14.1 Governing Law. These Terms and any disputes arising out of or relating to these Terms or the Service shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law principles.
14.2 Informal Resolution. Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") by contacting us at support@resumegenies.com. We will endeavor to resolve the Dispute informally within sixty (60) days of receiving your notice.
14.3 Binding Arbitration. If a Dispute cannot be resolved informally, you and we agree to resolve the Dispute through binding arbitration administered by a recognized arbitration body in Queensland, such as the Resolution Institute, under its arbitration rules, as modified by these Terms. The arbitration shall be conducted in English by a single arbitrator in Queensland, Australia, unless otherwise agreed by the parties. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
14.4 Class Action Waiver. You and we agree that any Dispute shall be resolved on an individual basis, and you waive any right to participate in a class, collective, or representative action, including class arbitration or any other type of consolidated proceeding. If this class action waiver is found to be unenforceable, then the entire arbitration agreement shall be null and void.
14.5 Exceptions to Arbitration. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or to prevent irreparable harm. Additionally, small claims disputes may be brought in an appropriate small claims court in Queensland, Australia.
14.6 Jurisdiction and Venue. For any Disputes not subject to arbitration, you and we agree to submit to the exclusive jurisdiction and venue of the courts located in Queensland, Australia, and you waive any objection to such jurisdiction or venue based on inconvenient forum or any other grounds.
14.7 Time Limitation on Claims. You agree that any claim you may have arising out of or relating to these Terms or the Service must be filed within one (1) year after the cause of action accrues; otherwise, such claim shall be permanently barred, to the extent permitted by applicable law.
We reserve the right to modify, suspend, or discontinue the Service, or any part thereof, at any time, with or without notice. We may also introduce new features, impose limits on certain features, or restrict access to parts of the Service, including paid features, at our sole discretion. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
16.1 Entire Agreement. These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding your use of the Service and supersede all prior or contemporaneous agreements, understandings, or representations, whether written or oral.
16.2 Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect, and the invalid provision shall be deemed modified to the minimum extent necessary to make it enforceable.
16.3 Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
16.4 Assignment. You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent, which may be withheld in our sole discretion. We may assign or transfer these Terms, in whole or in part, without restriction.
16.5 Force Majeure. We shall not be liable for any delay or failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including, but not limited to, acts of God, natural disasters, pandemics, war, terrorism, riots, embargoes, acts of government, labor disputes, or failures of third-party service providers (e.g., internet outages, payment processor disruptions).
16.6 Notices. We may provide notices to you via email, through the Service, or by posting on this page. Notices sent via email shall be deemed received upon sending to the email address associated with your Account. You may provide notices to us by emailing support@resumegenies.com.
16.7 No Third-Party Beneficiaries. These Terms are for the benefit of you and us only and do not confer any rights or benefits on any third party, except as expressly provided herein.
16.8 Language. These Terms are written in English, and the English version shall control in the event of any conflict or inconsistency with a translated version.
Last Updated: April 14, 2025
If you have any questions, concerns, or requests regarding these Terms, the Service, or our practices, please contact us at:
Email: support@resumegenies.com
Address: PO BOX 1738 Sunshine Plaza
Maroochydore
QLD 4558
Australia
We will respond to your inquiry as soon as practicable, typically within thirty (30) days.